When you create an account or use the cy999 platform, certain information is collected. This page explains clearly what data is collected, where it is stored, and who can access it.
These six principles form the foundation of cy999's data protection — applied equally for every user.
In short: cy999 only collects the data it needs, keeps it secure, and never shares it without your consent. Everything is explained on this page — in plain language.
Various types of information are collected when you create and use an account on cy999. This information falls into three categories:
| Data Type | Example | When is data collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During Registration & KYC |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial information | BKash/Nagad number, transaction history | During deposits and withdrawals |
| Technical Information | IP address, device type, browser | Automatically on every login |
| Betting Activities | Betting history, favorite games | While using the platform |
Cy999 never asks for more information than necessary. No cy999 agent will ever ask for your password or full OTP over the phone — any such request is always fraudulent.
Cy999 uses the data it collects strictly for the purposes listed below — and for no other purpose.
cy999 analyzes your betting history to offer relevant promotions — for example, if you frequently bet on cricket, you'll receive special IPL offers. This is done to enhance your experience, not to sell your data.
Cy999 does not share your personal information with third parties — that is our core commitment. However, in certain specific circumstances, limited information may be shared:
cy999 never sells your data. If any third party contacts you claiming to be cy999 and asks for personal information, it is fraudulent — report it to our support team immediately.
Cy999's website uses cookies — as almost every website does. Cookies are small files stored in your browser that help improve your experience.
You can disable non-essential cookies at any time from your browser settings. Note that some features — such as automatic login — may not function properly as a result.
Cy999 uses industry-leading technology to protect your data — and goes beyond that with organizational measures to prevent accidental or intentional data breaches.
In the event of a data breach, cy999 will notify affected users within 72 hours and provide guidance on the necessary steps to take. This commitment is in line with international data protection standards.
Cy999 does not retain your data indefinitely. A separate retention policy applies to each type of information:
After the retention period expires, your data is permanently deleted and cannot be recovered. If you wish to have it deleted sooner, you may submit a data deletion request — however, data required for legal compliance may not be removable.
You have certain fundamental rights over your own information on cy999. To exercise these rights, please contact support.
Cy999 does not provide services to anyone under the age of 18 and does not collect data from minors. This is one of cy999's strictest policies.
If you believe a minor in your household is using cy999, contact our support team immediately. We will take prompt action.
Cy999 may update this Privacy Policy when necessary — changes may be driven by legal updates, new platform features, or evolving security requirements.
For any privacy-related questions, data requests, or complaints, please contact cy999:
Data rights requests are typically completed within 30 days. Complex requests may take longer — you will be informed in advance if that is the case.
Sharing personal information on an online betting platform can feel risky. Your mobile number, National ID details — these are sensitive. cy999 understands that concern, which is why we treat data protection not as a technical obligation, but as a responsibility.
Your mobile number on cy999 is used for two purposes only — identity verification and transaction confirmation. It is never shared with any advertising company or third-party app. If you receive a call from an unknown number claiming to offer a "special cy999 promotion" after signing up, it is not cy999 — it is most likely a scam.
National ID information is required for KYC — this is a mandatory part of international gaming regulations. This data is stored on cy999's secure servers and used solely for verification purposes. After KYC is complete, an encrypted copy of the document is retained — not an open copy like the original. Even cy999 staff cannot access this information without a valid reason.
Your betting history is a special category of data — it stays with cy999 alone. Which teams you bet on, how much you won or lost — none of this is disclosed anywhere. No other platform or advertiser can access it. VIP managers may view this information solely to provide you with better service, and all such access is logged.
Cyberattacks happen every day — even major global organizations have fallen victim. cy999 takes this risk seriously and invests accordingly in data security. Server security is tested regularly, data security training is mandatory for all staff, and an automated alert system activates whenever suspicious activity is detected.
Cy999's privacy policy is built in accordance with international data protection standards. This means you are protected not just by local regulations, but by global benchmarks. For any disputes, you can contact cy999's privacy team directly — and they are ready to assist you in Bengali.
Your data is safe with cy999. Open an account in just 2 minutes and get a 150% welcome bonus on your first deposit.
For 18+ only · Bet responsibly · Responsible Gaming
Cy999 is committed to protecting your information. If you ever have a concern or suspect anything, please support@cy999.clickto get in touch. For more information, visit: Terms & Conditions।